Terms and Conditions

Warranty, Terms, and Conditions

Custom Medals And Pins was founded on the assumption that our customers are the reason for our success. We back every custom product we make with excellent customer service practices and 100% quality assurance. Every order is made through team effort. you’re a very important member of our team. We depend on you for vital information to produce the specific custom products you want (medals, lapel pins, challenge coins, badges, key chains, and other promotional items). Each folk has a responsibility when we work together. For your convenience, we’ve listed these responsibilities below. Please take a flash to read them. These are terms and conditions. It governs all of our sales. If you’ve got any questions, please be happy to contact us.

Payment and Invoice Processing

Custom Medals And Pins have unique descriptions that provide payment terms. Unless otherwise agreed, Custom Medals and Pin.com must receive payment before the latter accepts orders. Payment for products should be made by Credit card, PayPal, or electronic check unless a credit term has been prescribed. Invoices are due and payable within the period indicated on the invoice, calculated from the date of the invoice. Unless otherwise stated, all invoices must be paid to start the production of custom products. Orders are often billed individually. Custom Medals And Pins.com reserves the proper to cancel or reject orders. Custom Medals And Pins aren’t responsible for pricing, typographical or other errors in any quotation provided by Custom Medals And Pins.com and reserve the proper to cancel any order resulting from such errors. For all items aside from consumer purchases, Custom Medals And Pins reserves the proper to charge you a late fee of 1% per month, either the undisputed late amount or the utmost rate permitted by law, whichever is lower Every 30 days thereafter, you’ll continue to be charged an additional late fee.

Refund Policy

By using this website and therefore the services provided therein, you (the customer) comply with the release of Custom Medals And Pins from any financial liability by refund within seven (7) calendar days of receipt of your order. to be processed, any claim for a refund must be made to your account executive before this period has elapsed. Additionally, you agree that each decision made by the Custom Medals And Pins team regarding our responsibility for quality issues or discrepancies between models and final products is final and indisputable.

Custom medals and pins could also be refunded based on the current status of your order.

Due to its personal and safety-related nature, all PPE-related product sales are final and non-refundable once shipped.

Cancellation fee

For canceled orders paid by Credit card, a 5% cancellation fee is going to be charged. This fee covers the prices and fees associated with processing two credit card transactions. many thanks for your understanding. There are not any cancellation fees when orders are paid by check or money order.

Risk of loss

All items purchased from our website are manufactured by the contract of carriage. Risk of loss and title to such items pass to you upon our delivery to the carrier.

Order delivery delay

Custom Medals And Pins will always give 100% to make sure our timely delivery for your event. Custom Medals And Pins won’t be responsible for delays caused by:

Customs – Our products are handmade and imported. Customs (US and other countries) randomly inspect international shipments from time to time. If your product is detained for customs inspection, we’ll not

responsible for any delays.

Shipping – Because our products are imported, we aren’t responsible for delays in handing over products to our international shipping carriers. Weather, war, changes in international shipping laws, and carrier delays can all cause your order to arrive late. Please give yourself enough time to supply and ship your product. Custom Medals And Pins aren’t responsible for carriers and shipping delays.

Changes and additions to your order – Custom Medals And Pins won’t be responsible for production delays caused by customers changing designs, adding additional quantities, or requesting pre-production samples or shipping date changes after the order has been produced.

Custom Medals And Pins is merely responsible for delays resulting in delayed delivery to the carrier.


You agree to not disclose information you obtain from us and/or from our customers, advertisers, and suppliers. All information submitted by end-user customers under the Program is the proprietary information of Custom Medals And Pin.com. Such customer information is confidential and must not be disclosed. Publisher agrees to not reproduce, transmit, sell, distribute or commercially exploit any such proprietary information in any way.


This Agreement is governed by and construed by the substantive laws of us, Without reference to any principles of conflict of laws.

Any dispute, controversy, or disagreement between the parties which will arise out of, about, or about this Agreement is hereby irrevocably submitted to the exclusive jurisdiction of the courts of the State of Illinois, excluding the other court, without giving effect to its conflict of laws provisions or the state or country where you live.

All agreements reached by both parties on the topic matter of this agreement are embodied in this agreement, and the other agreement related to this agreement shall not bind any party to this agreement.

Your rights of any nature aren’t assignable or transferable to anyone, and any try and do so may result in the termination of this Agreement without any liability to us. However, we may assign this agreement to anyone at any time of sudden.

If any provision of those Terms and Conditions is held to be invalid or unenforceable according to any judicial judgment or decision, then such provision shall be deemed to use only to the fullest extent permitted by law and the remainder of these Terms and Conditions shall remain valid and enforceable according to its terms.